Full-service management you can trust
At Rent Square, we take a comprehensive, hands-on approach to property management—designed to make your experience stress-free and your investment more rewarding.
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From the moment you join us, we’re with you every step of the way. We begin with a thorough property appraisal and provide expert advice to position your rental for success. Our carefully vetted tenant selection process ensures you get reliable occupants who treat your property with respect.
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Once your property is tenanted, our commitment doesn’t stop. We conduct regular inspections, stay on top of maintenance and repairs, manage rent collection, and ensure full compliance with New Zealand’s tenancy legislation. All of this is handled proactively, transparently, and with your best interests at heart.
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We treat every property as if it were our own - with attention to detail, open communication, and a level of service that sets us apart. Whether you're a first-time landlord or an experienced investor, you can trust Rent Square to take care of the day-to-day, while you enjoy the long-term benefits.
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What you can expect from us
The right rent for the right property
It all begins with setting the right rent level to attract the ideal tenant for your investment. We start by visiting your property and using our in-depth market experience to determine the right rent level. Before we advertise, we'll confirm this with you, ensuring you’re on board with the strategy. This thoughtful approach helps us secure the best tenant for your property, right from the start.
Finding the right tenant
Once your property hits the market, we'll show through potential tenants, and expertly manage the entire application process. Once the applications start coming through, we pre-vet every applicant to ensure only the top contenders make it to your shortlist. This means less hassle for you and more confidence in your tenant selection. With us handling the details, you can be sure you're choosing from the very best.
Taking care of the paperwork
Once you’ve chosen your tenant, we handle all the paperwork, meticulously ensuring every detail is covered. We’ll take care of compliance and legislative requirements to keep you protected. We’ll also collect the move-in costs - the first weeks' rent in advance and a bond of 4 weeks’ rent. With us managing these details, you can rest assured that everything is in perfect order as your new tenant moves in.
Setting your tenants up for success
Before your new tenants move in, we’ll conduct a thorough entry condition report, documenting the property’s condition in detail. This report, agreed upon by all parties, serves as a reference for future inspections and the final vacate inspection. To ensure a smooth start, we provide tenants with a comprehensive handbook. It’s packed with essential information about your property, our guidelines, and what to expect when renting through us. This way, everyone is on the same page from day one, setting the stage for a positive rental experience.
Money, money, money
All tenant and client funds are securely managed. We make sure rent is paid on time, every time, with robust policies and procedures to handle any arrears efficiently. If a tenant misses a payment, you'll be the first to know. Our proactive approach means you stay informed so you can rest easy, knowing we've got your property’s finances covered.
Regular inspections
We conduct regular inspections of your property to stay ahead of any maintenance needs or potential issues, and to ensure your insurance remains valid. After each inspection, you’ll receive a detailed report via email, and we'll also save it for easy access anytime. This way, you’re always informed about the condition of your property. We keep a close eye on your property so you don’t have to.
Protecting your investment
We are always ready to jump into action to support our tenants with emergency maintenance. If your property needs repairs or maintenance, we'll inform you right away, and send our trusted tradespeople to handle it swiftly. After inspections, we may also recommend preventative maintenance to safeguard your investment and help you avoid bigger bills later on. We also remind you of all maintenance tasks, ensuring nothing slips through the cracks. With us, your property and tenants are in good hands, always cared for and always protected.
All good things come to an end
When a tenancy comes to an end, we’ve got all the details covered. From handling the paperwork and conducting final inspections, to managing the bond release, we take care of everything so you don’t have to. We’ll also arrange any between tenancy repairs and maintenance, and jump straight into re-marketing your property to ensure minimal vacancy time between tenants. Our goal is to keep everything running smoothly, every step of the way.
Looking for a new property manager?
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Switching to Rent Square is quick and hassle-free. Just provide us with a few details, and we'll handle the rest, making your transition smooth and effortless.