Rent Square has several ways that you can follow to get to see a property that you are interested in.

• If you like what you see you can then request to view the property from the relevant link.

• We run several ‘open viewings’ many of which are after work hours and on Saturdays for your convenience.

• Each of our properties we have available for rent are on a variety of websites with a link beneath them to book in for a viewing.

Easy!

Once you have seen a property that you are interested in you will need to complete the tenancy application form by clicking on the ‘apply now’ button beneath the property listing.

• You will be required to attach references from past owners so it’s a good idea to have these ready.

• If you don’t have a current or recent owner that is able to provide a reference, we will require a reference from your employer or a character reference from someone that knows you well but is not a friend or relative e.g., a church pastor.

Once we receive your application, we check over all the information you have supplied.

• Your application, together with any others that may have been received for that property are then either sent to the owner for their consideration or handed to our property manager to look over.

• Sometimes the owner will decide quickly on the successful applicant and at other times they ask us to do several viewings so that they have a few applications to look at.

• We understand how stressful it can be waiting to find out if you are the successful tenant and we aim to keep you waiting for as little time as possible. Either way, if you are the successful tenant or not, we will notify you.

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Once approved, you are sent a confirmation email.

This email will state the terms of your tenancy and request that you pay one week's rent within 48 hours to secure the tenancy.

You will be sent your tenancy agreement electronically to read over, sign and return. We request that your bond be paid as soon as possible but not later than three working days prior to your move in date.

No keys will be given out unless all the move in costs have been paid and all the paperwork signed and returned.

Most of our owners ask for a bond equivalent to four weeks' rent.

On top of that you will be paying one week's rent in advance.

Example on a property with a weekly rent of $600:

- Bond of 4 weeks - $2,400

- Firs week's rent - $ 600

Total move in cost - $3,000

You make a payment to Rent Square to lodge your bond.

Your bond will be lodged by us with Tenancy Services and must be lodged within 23 working days.

You will receive notification from them acknowledging receipt of your bond once it is lodged.

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There are two types of tenancies - fixed term and periodic. Check your tenancy agreement to see what type of tenancy you have.

If you are on a fixed term tenancy you have a legal obligation to stay at the property until the end of the fixed term. If your circumstances change during the tenancy and you have to leave earlier contact your property manager straight away to see if the owner is agreeable to you leaving earlier.

If you do break a fixed term tenancy the owner/property manager may pass the cost of advertising the property plus any other associated costs on to you which could include a tenant finder fee (this is usually paid by the owner but when a fixed term is being broken, then the tenant finder fee would be paid by you).

If you are on a periodic tenancy all you must do is give the owner/property manager three weeks’ notice in writing.

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If you’ve just immigrated, then Rent Square is perfect for you!

Looking for a property in an unfamiliar country with different systems and processes can be daunting, but we take care of the entire process for you.

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Finding a home to rent can be difficult when you have pets.

Rent Square matches you with owners who are happy to have furry as well as human tenants.

Your tenant profile is a great place for you to let an owner know that you’re a responsible pet owner who will look after your home.

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As soon as you realise that you can’t pay your rent on the day that it is due, let Rent Square know.

While we have zero tolerance for overdue payments, there are circumstances that arise.

Make an arrangement with us (that needs to be accepted by the owner) and stick to what you say you are going to do.

The most important thing is to keep in close communication.

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Legally, the only people that can live in the property that you have rented are those named in the tenancy agreement.

If you want to get a flat mate in, you will need to communicate with the property manager first and ask permission. Without consent you are not allowed to proceed.

You would be required to get a full application completed by the new person and that person would have to go through the same process as you did when you applied for the property you are living in.

If one of your current flat mates wants to move out and you want to replace them with someone new you would have to go through the same process as above.

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The short answer is no.

Before going ahead and putting the property you are renting or even a room on Air BnB read your tenancy agreement to see if it’s allowed or not.

Many owners’ insurance policies prohibit this so it’s critical to check first.

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Your bond is held in trust with Tenancy Services.

It is illegal to not pay your last rent payment with the expectation that the owner can use your bond as rent.

The purpose of the bond is to cover any damage to the property, not to cover your last rent payment.